Support
Services
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Maximize equipment uptime. Your instruments are often subject to tough environments and high utilization in critical processes. Guard against unexpected downtime and prevent 'wear and tear' issues. In case you do experience performance problems, we assist you in getting back up and running again as quickly as possible.
Training courses
Training courses
Our qualified technical support team will give your staff comprehensive, first-rate training. This gives you perfectly trained employees that are well familiar with your machinery.
Relocation Services
Relocation Services
It's especially crucial to treat delicate equipment with care while moving labs and industrial facilities. When it comes to disassembly, transportation, and reassembly at the destination, our knowledgeable staff will be pleased to help.
Troubleshooting
Troubleshooting
As well as collaborating with you to create solutions to guarantee a seamless production and development process, our skilled staff specialises in directly identifying and removing faults and issues.
Preventive Maintenance
Preventive Maintenance
As your company grows, so do your hardware requirements. Knowing the lifecycle of each hardware component allows you to proactively replace them and ensure uninterrupted performance. Maintenance is carried out at regular intervals by our trained specialists. In this way, we can guarantee you the longest possible lifetime and less wear and tear on the serviced objects.
Repair
Repair
Our qualified personnel can perform repairs right on your property to reduce downtime. Thanks to our large number of technicians, we can provide fast replacement and repair. Our goal is to quickly restore your company's operations to normal. We tailor our services to your company's needs, your schedule, and your operating specifications.
Acceptance testing (FAT / SAT)
Acceptance testing (FAT / SAT)
Are you trying to make sure our devices work with a particular product you have? Not a concern! Through the acceptance test, our knowledgeable staff can determine in advance if we can fully meet all your needs. Our factory is open for you to visit, but we would also be pleased to visit your business directly.
Integration with LIMS / MES / ERP
Integration with LIMS / MES / ERP
We support you in integrating your data into your laboratory information management system with our q-doc software.
